vipbet Terms and Conditions

These Terms and Conditions ("Terms") apply to the vipbet platform and all services associated with it. By using this platform through the vipbet website, mobile application, or any other channel, the user is deemed to have accepted all provisions of these Terms.

To be eligible to participate on this platform, users must meet the following conditions:

• Must be at least 21 years of age.
• Online gaming activities must be legally permitted in the country or region from which the site is accessed.
• Information provided at the time of registration must be truthful, accurate, and kept up to date.
• Each person may operate only one account.

vipbet reserves the right to reject any person's application to open an account at any time without giving a reason.

2.1 Registration Process

To create an account on vipbet, users must complete the registration form with accurate personal information. Required information includes: full name, mobile number, email address, and a preferred username and password. Providing incorrect or false information may result in account cancellation, and vipbet reserves the right to withhold any deposited funds in such cases.

2.2 Identity Verification (KYC)

vipbet reserves the right to verify a user's identity at any time to ensure secure transactions and maintain the integrity of the platform. The following documents may be requested during this process:

• A copy of the National Identity Card (NID) or passport.
• A recent utility bill or bank statement (for address verification).
• Documents proving ownership of the payment method used.

Withdrawals may be placed on hold until KYC verification is complete. If documents are not submitted within a reasonable time after a verification request, the account may be temporarily suspended.

2.3 Account Security

It is the user's own responsibility to keep their account secure. Login credentials must not be shared with anyone. If a user becomes aware of any unauthorized login, they must immediately notify vipbet support.

Every member must follow the conduct guidelines below while using the vipbet platform:

3.1 Permitted Use

• Use the platform honestly and solely for personal entertainment.
• Conduct all transactions from your own account.
• Follow the platform's technical and service guidelines.

3.2 Prohibited Activities

The following activities are strictly prohibited. Any violation may result in account cancellation and forfeiture of deposited funds:

• Creating or operating multiple accounts.
• Engaging in manipulation or fraudulent activity to obtain bonus benefits.
• Using software bots, scripts, or automation tools to gain an unfair advantage.
• Money laundering or transactions involving illegal funds.
• Using or attempting to hack another user's account information.
• Harassing, threatening, or behaving abusively toward other members.

4.1 Deposits

bKash, Nagad, and Rocket can be used to deposit funds into vipbet. The minimum deposit amount for each method is ৳300. Funds deposited into the account are intended solely for use in betting and gaming activities.

4.2 Withdrawals

bKash, Nagad, and Rocket can also be used for withdrawals. The minimum withdrawal amount is ৳500. The withdrawal process is generally completed within 30 minutes to 3 hours. However, withdrawals may be delayed if KYC verification has not been completed.

• Withdrawals can only be made using the same method used for the deposit.
• A withdrawal request may be cancelled if processing has not yet begun.
• vipbet may suspend or cancel a withdrawal request if there are concerns about the source of the funds.

5.1 Welcome Bonus

New members may receive a 200% bonus on their first deposit, up to a maximum of ৳20,000. For example, a deposit of ৳1,000 adds ৳2,000 in bonus funds, bringing the total balance to ৳3,000. A wagering requirement applies to this bonus: the bonus amount must be wagered 10 times — meaning a ৳2,000 bonus requires ৳20,000 in wagers to be completed.

5.2 General Bonus Terms

• Bonuses are never considered cash and cannot be withdrawn directly.
• Winnings generated from a bonus cannot be withdrawn before the wagering requirement is met.
• If bonuses are claimed from multiple accounts, all such accounts will be cancelled.
• vipbet reserves the right to modify, suspend, or cancel any promotional offer at any time.
• Each promotional offer has its own validity period and specific conditions, which are clearly stated on the offer page.

6.1 Sports Betting

vipbet's sports betting section allows users to place bets on various sports including cricket and football. Odds are updated regularly and may change before an event begins. Once a bet is accepted, it cannot be cancelled or modified.

• If an event is abandoned or postponed, the stake for the related bet will be refunded.
• vipbet reserves the right to void bets accepted at abnormal odds due to a technical error.
• If an event starts later than scheduled, the validity of bets will be determined according to the applicable rules.

6.2 Live Casino and Slots

The platform's casino section offers live casino games from reputable studios including Evolution and Pragmatic Play Live, as well as slot games from many providers including PG Soft, Pragmatic Play, and JILI. Each game has its own rules and RTP rate.

• Game outcomes are determined by Random Number Generator (RNG) technology.
• If the internet connection is lost, the game session is automatically saved and resumes when the connection is restored.
• If a game is interrupted due to a technical issue, the relevant round may be deemed void.

vipbet's VIP program has four tiers: Bronze, Silver, Gold, and Platinum. The weekly cashback rate differs at each tier:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.6% weekly cashback.
• Gold: Up to 0.9% weekly cashback.
• Platinum: Up to 1.2% weekly cashback.

Weekly cashback is the amount paid at the applicable rate on the net loss for that week (total losses minus total winnings). Example: a Gold member who incurs a net loss of ৳20,000 in a given week will receive ৳20,000 × 0.9% = ৳180 in cashback.

VIP tier upgrades and downgrades are determined according to the platform's assessment. vipbet reserves the right to change the terms of the VIP program at any time.

8.1 Closure by vipbet

vipbet may temporarily suspend or permanently close any account in the following circumstances:

• Violation of any provision of these Terms.
• Engaging in fraudulent or suspicious activity.
• Providing false or misleading information.
• Failure to cooperate with KYC verification.
• An order from a court or competent authority.

8.2 Closure by the User

Any member may voluntarily close their account by contacting the support team. If there is a withdrawable balance at the time of closure, it will be returned subject to the applicable conditions.

vipbet endeavours to provide the highest quality service through its platform. However, vipbet accepts no liability for the following:

• Issues caused by third-party server or network failures.
• Game sessions being interrupted due to loss of internet connection.
• Disruption to game outcomes caused by unexpected technical errors.
• Problems with the user's own device or security breaches on the user's side.

vipbet does not guarantee winnings in any game. The financial risk of participating in gaming activities rests entirely with the user.

vipbet places great importance on the privacy of users' personal information. By registering on the platform, the user consents to the collection and processing of their data. Full details on how data is collected, stored, and used can be found in the Privacy Policy.

All financial transactions are secured through SSL encryption. Users' data is not sold to any third party. However, information may be provided to competent authorities if required by legal obligation or for investigation purposes.

vipbet believes that gaming is a form of entertainment and should never be a cause of personal or financial harm. To that end, vipbet provides a number of tools and support options. Following the Responsible Gaming Guidelines on this platform is essential for every member.

• Users can set their own deposit limits, betting limits, and session time limits.
• There is an option to temporarily suspend the account for a set period if needed.
• If you feel you are having difficulty controlling your gaming habits, please contact the support team.

This platform is for users aged 21 and above only. Minors are not permitted to open an account, and any such account identified will be closed immediately.

vipbet reserves the right to modify or update these Terms at any time. After any change, the updated Terms published on the platform will be considered effective. Members are advised to check this page regularly to stay informed of the latest version of the Terms.

If a member continues to use the platform after changes have been made, it will be assumed that they have accepted the new terms and conditions. If a member does not agree to the updated terms and conditions, they may request to close their account.

If you have any questions about these terms and conditions, visit the FAQ page or contact the support team via 24/7 live chat or email. Support is available in both Bengali and English.